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our warm & relaxing hospitality!

DIRECTIONS Vinehurst ACCOMMODATIONS Policies



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Beautiful gardens surrounding Keuka Lake / Bonnie Gustin Photography

Vinehurst Inn & Suites Policies

Office & Lobby Hours for Check-In

Lobby & Office Hours:

7am - 11am 

2:30pm - 10pm

**For early, or after hours check-in's, please call, 801.472.9865 or 801.234.0162

Reservation & Cancellation Policy

We prefer a two night minimum stay, but love remaining flexible when we can be.  Call us for availability if you are just passing through.  A valid credit card is necessary for guaranteeing reservations. Any cancellation of a reservation within 72 hours of the check-in time will result in a cost of one night stay charge to the credit card used to make the reservation.

No-Show Policy

No-Shows apply to any guests who have a reservation, who do not appear on the reservation date of arrival, and who do not provide a proper cancellation notification. No-Shows will be charged a penalty equivalent to the first night room rate and taxes, per room.

Check-In Time - 3:00pm

Check-in is at 3:00pm, but we realize the importance of your plans, so if you need early or later accomodations, just let us know in advance.

Check-Out Time - 11:00am

If your departure time does not coincide with your check-out time, please contact our front desk staff. A late check-out fee of $10 per hour will apply.

Mailing & Shipping Address:

Vinehurst Inn & Suites, PO Box 477, 7988 State Route 54, Hammondsport, NY 14840

GPS Address:

Vinehurst Inn & Suites, 7988 State Route 54, Bath, NY 14810

Special Occasion Roses

Celebrating an anniversary or birthday? Let us put a dozen red roses in your room for you! Just email us or call 607-569-2300 with your request and note you'd like on the card. A $45 charge will be added to your bill. Make it a special occasion with roses!

Continental Breakfast

A complimentary continental breakfast service is available in the office lobby area. Breakfast includes: fresh fruit, juice, organic/fair-trade coffee from Sunshine Natural Foods and pastries from Betty Kay Bake Shop.

Continental Breakfast Hours:
Monday - Sunday: 7:00-10am

Smoking Policy

All rooms are non-smoking. If a guest smokes or allows other occupants of the room to smoke, the guest will be charged a $150 cleaning fee.

Pet Policy

For the safety and comfort of all guests, pets are not allowed at the Vinehurst Inn & Suites. The front desk staff will be glad to help you make other arrangements for your pet. If a pet is found on the premises or in a room, the guest will be charged a $150 cleaning fee. Any further damages caused by pets will be charged to the guest's credit card.

Credit Cards & Payment

We honor American Express, Discover, MasterCard and Visa. No personal checks are accepted.

Internet Access

A complimentary high-speed WiFi connection is available in your guestroom. The front desk staff will gladly assist you in accessing the complimentary WiFi.

Privacy Policy

When you visit www.vinehurstinn.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make the reservation experience better. We also collect personal information about you when you make a reservation such as your name, address, zip code, phone number, etc. This information is required to secure a guest reservation and under no circumstances be shared with any third parties or web sites.

Security Policy

All the payment information we collect to create a reservation is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

 

Mailing/shipping: Vinehurst Inn & Suites, PO Box 477, 7988 State Route 54, Hammondsport, NY 14840
GPS: Vinehurst Inn & Suites, 7988 State Route 54, Bath, NY 14810
Phone: (607) 569-2300 | Email: info@vinehurstinn.com | Directions | Request brochures or marketing materials
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Vinehurst Inn & Suites